Terms & Conditions

The chargeable weight is always the greater of the two: Volumetric or the Actual weight.

• The rates displayed are INCLUSIVE of the fuel surcharge and taxes within India.
• Additional charges applicable for domestic pickup.
• Excludes oversized and palletized shipments, and special products (electronics, liquids, homemade food, etc).
• We cannot push the Ship Requests to Dispatch that are made after 3 PM or on Sundays; the same will be processed the next working day.
• Additional delivery charges applicable for remote international locations.
• The charges are not inclusive of the import duty at the receiving country. The same will vary from country to country and based on the product.
• Shipments that may require additional time include those containing items under review, hazardous materials or oversized packages & when additional export documentation is required.
• The courier will be chosen according to your destination & the weight of the shipment. We're teamed up with the most trusted couriers such as FedEx & Aramex.
• Please refer to our FAQs and terms and conditions.